Welcome to PureVibe Store! These Terms and Conditions govern your use of our website and your purchase of our premium grooming products. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Introduction

PureVibe Store (“we,” “our,” or “us”) operates the website newbodycareshop.com, offering premium grooming products including beard care, bath & body, aromatherapy, and personal care items. Our products are designed for discerning customers who value quality, natural ingredients, and self-care rituals.

2. User Obligations and Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information during registration and checkout
  • Maintain the confidentiality of your account credentials
  • Use our website and services only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any part of our site without permission
  • Comply with all applicable laws and regulations in your jurisdiction
  • Ensure you are of legal age to form binding contracts in your jurisdiction

3. Products and Services Description

PureVibe Store specializes in premium grooming products crafted with attention to detail and quality ingredients. Our product range includes:

  • Beard Care: Beard Oil, Beard Balm, Beard Serum, Beard Wash, Beard Cream, Beard Softener, Beard Conditioning Mist, and Beard Accessories
  • Bath & Body: Bath Soaps, Body Wash, Body Lotion, Body Bars, Anti-Friction Stick, and Au Lait products
  • Aromatherapy: Carefully formulated products to enhance wellbeing
  • Charcoal Products: Specialized formulations for deep cleansing

We strive to accurately represent our products through descriptions and images. However, slight variations in color or texture may occur due to monitor settings and the natural characteristics of our ingredients.

4. Orders and Payment Terms

Order Process

When you place an order with PureVibe Store:

  • You receive an order confirmation email acknowledging we’ve received your order
  • We process orders within 1-2 business days after payment confirmation
  • Orders placed on weekends or holidays are processed the next business day
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through encrypted payment gateways. We do not store your complete payment card details on our servers.

Shipping

We ship globally with the exception of some Asian countries and remote areas. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary depending on your location and customs processing. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Returns and Refunds

Return Eligibility

We accept returns and exchanges within 15 days of your receipt of items. To be eligible:

  • Items must be in original, unopened packaging
  • Items must be in the same condition as when received
  • Original receipt or proof of purchase must be included

Non-Returnable Items

For health and safety reasons, we cannot accept returns or exchanges on the following product categories once opened or used:

  • Opened Bath & Body products (Bath Soaps, Body Wash, Body Lotion, Body Bars)
  • Used Beard Care items (Beard Oil, Beard Balm, Beard Serum, Beard Wash, Beard Cream, Beard Softener, Beard Conditioning Mist)
  • Opened Aromatherapy products
  • Any personal care items where the seal has been broken

Return Process

To initiate a return:

  1. Contact our customer service at [email protected] within 15 days of receiving your order
  2. Package items securely in original packaging with all tags and accessories
  3. Include a copy of your receipt or order confirmation
  4. Ship your return to: PureVibe Store Returns, 4146 Morgan Street, SHARON, US 02067

We recommend using a trackable shipping service and retaining your shipping receipt. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Refund timelines:

  • Processing Time: 3-5 business days after we receive your return
  • Credit Card/PayPal Refunds: 5-10 business days to appear on your statement
  • Bank Transfers: 7-14 business days

Refunds are issued to the original payment method used for purchase.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of PureVibe Store or its content suppliers and protected by international copyright laws. The PureVibe Store name and logo are trademarks of our company.

You may not use our trademarks, logos, or proprietary information without our express written consent. This includes use in metatags, hidden text, or other unauthorized manner.

7. Limitation of Liability

PureVibe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability to you for all claims arising from your use of our website and products shall not exceed the amount you paid for the products that are the subject of the claim.

We make no warranties, express or implied, regarding the operation or availability of our website, or that our website will be error-free or uninterrupted.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United States.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes indicates your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Response Time: Within 24 hours during business days
  • Address: PureVibe Store, 4146 Morgan Street, SHARON, US 02067